Privacy Policy
1. Information We Collect
Steel City Closet Design collects personal information that you provide directly to us. This includes your name, phone number, email address, and home or business address when you fill out our contact form, request a consultation, or communicate with us by phone or email. We may also collect information about your home or project during an in-home consultation, such as room measurements and storage preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule free in-home design consultations
- Design, quote, and install your custom storage project
- Communicate with you regarding project status, scheduling, and follow-up
- Send project updates and service-related communications
- Improve our website and services based on usage patterns
We do not use your information for unsolicited marketing communications beyond direct follow-up related to your project inquiry.
3. Information Sharing
Steel City Closet Design does not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our business, such as scheduling software or communication platforms, but only to the extent necessary to provide those services. All service providers are required to handle your information with the same level of care we apply.
4. Cookies and Analytics
Our website may use cookies and analytics tools, including Google Analytics, to collect aggregate data about how visitors use the site. This data is used to improve the website experience and understand general traffic patterns. It does not include personally identifiable information. You may disable cookies in your browser settings, though some website features may not function as intended if you do so.
5. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or misuse. This includes secure handling of digital records and limiting access to personal information to employees and contractors who need it to provide services to you. No method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
7. Third Party Links
Our website may contain links to third party websites such as Google Maps, review platforms, or social media pages. This Privacy Policy applies only to the Steel City Closet Design website. We are not responsible for the privacy practices of any third party sites and encourage you to review their policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the date at the bottom of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
9. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania, with jurisdiction in Washington County, Pennsylvania.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Steel City Closet Design
Pittsburgh, PA
Phone: (412) 713-4656
jackson@steelcityclosetdesign.com
Last updated: April 2026